Hi Konstantin, I was about to extract that information from manual, if 1 Gigabit Link would be enough . Thank you, I will check if this resolves our issue. Hopefully, it should.

Hi, had partial success. The jumbo frames settings got reverted upon restart. I need to further check another issue - only able to fetch one frame using presets with Jumbo frames. Not sure about the cause, but let me reproduce the issue with a bit more analysis on which presets fails.

Hi Konstantin, I am working with 2 SceneScanPro and using python api of SDK. Below is the code used to fetch device information and image. import visiontransfer import logging from typing import List, Optional import open3d from open3d.camera import PinholeCameraIntrinsic logging.basicConfig(level=l...

Dear Konstantin,
I have returned the device yesterday. Thank you for the assist.

Best Regards,
Saurabh.

Hi Konstantin,
The SSP device has a plastic tag on it with "00406" written on it, but I dont think that is it. Any idea where I can get the serial number?

I am not using any external trigger wires. I have used nvcom and it shows same artifacts as in above image when using virtual cameras. In web ui, I see following error logs:- 00:49:11 daemon.info stereod: Using cameras 05GR2; 05GR3 00:49:11 daemon.info stereod: Daemon stopped 00:49:11 daemon.err ste...

Hi, I am working with SceneScanPro with 2 ALVIUM 1800 U-507m cameras on Ubuntu 22.04. The SSP is connected directly to my system with LAN wire. Majority of the time, I am unable to get even basic camera preview. Using web api - 1. Network - Tried with TCP and UDP. Jumbo frames are enabled and eno1 i...